The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast was delightful, especially the egg station and roasted meats, which were crafted with care and presented beautifully.” view full review
Comfortable Rooms
“The executive room was spacious and offered a stunning view, making it a perfect retreat after long days of exploration.” view full review
Chill Vibes at Bar Sandbank
“Bar Sandbank had an amazing atmosphere with great Martinis and a breathtaking view, especially enjoyable with fewer crowds during the week.” view full review
Luxurious Amenities
“The heated toilet seat and anti-fog mirror were standout features in the bathroom, adding an extra touch of comfort to our stay.” view full review
Fukuzawa Yukichi Birthplace Monument & Nakatsu-han Old Site
1.8
km
3-12-8 Toyosaki
Catholic Osaka Umeda Church
1.1
km
6-2-18 Nakatsu
Namban Culture Center
1.5
km
Event hall
Osaka City Central Hall
1.5
km
3-1 Ofukacho
Knowledge Capital
730 m
Museum
Koji Kinutani Tenku Art Museum
1.5
km
Nearby
Shopping Area
Herbis Plaza Ent
300 m
1-3 Umeda Kita-ku JR Kitashinchi Station
Kitanosaurus
410 m
Giant wheel
Hep Five Ferris Wheel
560 m
1-1 Ōfuka-chō
Yodobashi Umeda
410 m
Shopping Area
E-ma
340 m
Mall
Hep Five
520 m
Mall
Lucua
510 m
1-6-20 Dojima
Dojima Avanza Entrance Porch
580 m
Restaurants
Harbs Daimaru Umeda
30 m
3-1-1 Umeda
Tsukiji Sushisay Daimaru Umeda
10 m
3-1-1 Umeda
Pablo JR Osaka
160 m
3 Umeda
back haus IRIE Daimaru Umeda
20 m
3-1-1 Umeda
Hotel Granvia Osaka Lobby Lounge
40 m
3-1-1 Umeda
Ching-Ming Daimaru Umeda
30 m
3-1-1 Umeda
Suika Kyk Osaka Station City
30 m
3-1-1 Umeda
Charcoal cuisine grill Kakiyasu Daimaru Umeda
20 m
3-1-1 Umeda
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Helpful staff
Limited dining options
Adjoining rooms request not fulfilled
8.0/10
Great
Rooms
7.5
Location
9.3
Service
8.5
Dining
7.4
Guest reviews
8.0/10
based on 13 reviews
8.2
8.2/10 based on 4369 reviews
Tom
United Kingdom,
April
2024
7.6/10
The hotel is conveniently located near Osaka train station with easy access to major attractions and surrounded by many department stores, making it ideal for exploring the city and beyond. The service was exceptional with attentive staff addressing all our concerns promptly and offering convenient amenities like safekeeping luggage at no extra cost. The dining experience offered a wide variety of Japanese and American cuisine at a reasonable cost, providing a satisfying meal. However, the rooms, in need of renovation, were quite small and not very wheelchair accessible, located off a busy hallway, which was a bit inconvenient.
Rooms
5.0
The rooms were small, not wheelchair-friendly, and needed renovation.
Service
9.0
The service was outstanding, with attentive staff addressing all concerns promptly.
Location
9.0
The location is superb for exploring Osaka and accessing nearby cities like Kyoto, Kobe, and Nara, surrounded by shopping areas and convenient transportation options.
Dining
8.0
The dining options offered a variety of Japanese and American cuisine at a reasonable price.
Facilities
7.0
Patrick
United Kingdom,
April
2024
8.0/10
I stayed on the 24th floor rooms at this hotel, located directly within Osaka Station. The location is fantastic, close to the city center and with excellent transport options. The concierge staff were very helpful with luggage storage and providing advice on subway trains. However, they forgot to get me adjoining rooms as I had requested many months ahead. While the dining options were not as varied as advertised, the proximity to department stores and shopping centers is a plus.
Rooms
8.0
The rooms were very helpful and clean, although small typical of Japanese hotel rooms.
Service
9.0
The concierge staff were very helpful, especially with late-night arrangements and luggage storage.
Location
10.0
The hotel's location above JR Osaka Station is fantastic, providing easy access to transportation and shopping centers.
Dining
6.0
The dining options did not match the advertised variety, with only non-Halal menu items available.
Facilities
7.0
The hotel offers good facilities and amenities, but some dining options were not as expected.
Great location
Limited dining options
David
United Kingdom,
March
2024
8.2/10
The hotel is perfectly situated with easy access to the train station and surrounded by great restaurants and shopping centers. The rooms are spacious compared to other hotels in Japan, though some may find them small. The staff is incredibly helpful, courteous, and professional, making check-in and check-out a breeze. The hotel facilities are well-maintained and offer convenience for guests.
Rooms
8.0
The rooms are spacious compared to other hotels in Japan, but some may find them small.
Service
9.0
The staff is incredibly helpful, courteous, and professional, making check-in and check-out a breeze.
Location
9.0
The hotel is perfectly situated with easy access to the train station and surrounded by great restaurants and shopping centers.
Dining
7.0
Facilities
The hotel facilities are well-maintained and offer convenience for guests.
Sandy
United Kingdom,
February
2024
8.8/10
The hotel is a gem right at the heart of Osaka Station, making it incredibly convenient for exploring the city. The rooms are spotlessly clean, and you can definitely count on the reception staff for a warm welcome and helpful tips. Don't miss the diverse dining options available, but keep in mind that finding the hotel within the station might be a bit tricky. The facilities are top-notch, providing everything you need for a comfortable stay.
Rooms
8.0
The room I stayed in was implicitly indicating a room that was bigger than a postage stamp and very clean. It was exactly what I needed for a good night's rest after a long day of exploring Osaka.
Service
9.0
The reception staff was courteous and helpful, providing a nice stop for a cup of coffee or tea after dinner at the ground floor café. The services like dry cleaning, housekeeping, and laundry were also top-notch.
Location
10.0
The hotel's location is simply perfect, connected to JR Osaka Station and inside the same building as Daimaru Department store. It's a bustling area surrounded by malls, making it a shopper's paradise.
Dining
8.0
I enjoyed the dining experience at Kiryu with its good mix of Western and Japanese food options. The Neapolitan pizza was a standout dish for me, offering a taste of Italy in the heart of Osaka.
Facilities
9.0
The hotel boasts excellent facilities that cater to all your needs, ensuring a comfortable and enjoyable stay throughout.
Bill
United Kingdom,
February
2024
8.8/10
The hotel is in a fabulous location, right at Osaka Station and departmental stores, making it ideal with easy access to transportation. The rooms, though lacking a safe deposit box, are cozy but on the smaller side for the price. The service is extremely friendly and accommodating, with a colleague offering to change my room the next day. The dining options are varied and excellent, catering to Japanese and American tastes. The facilities are top-notch, and there's even a small smoking area on non-smoking floors.
Rooms
7.0
The rooms are cozy but smaller than expected, lacking a safe deposit box.
Service
9.0
The service is extremely friendly and accommodating.
Location
10.0
The location is fantastic, right at Osaka Station with easy access to all transportation.
Dining
9.0
The dining options are excellent, offering a wide variety of Japanese and American dishes.
Facilities
9.0
The facilities are top-notch with additional amenities like a small smoking area on non-smoking floors.
Andrew
United Kingdom,
February
2024
8.0/10
I found the hotel to be conveniently located right at Osaka Station, making it easy for me to travel around the city. The rooms were on the upper floors of the tower on the south side, with a downside of being quite small and a bit of a distance from the elevator. The service was exceptional with professional and helpful staff. The dining options, although on the pricier side, offered a good variety of Japanese and western dishes. Overall, a comfortable stay with a great location but some room for improvement in room size and dining prices.
Rooms
7.0
The rooms were small and a bit tight, but clean and quiet.
Service
9.0
The staff was professional, friendly, and provided excellent assistance.
Location
9.0
The hotel is perfectly situated at Osaka Station, making it convenient to explore various attractions.
Dining
7.0
The dining experience was good with a mix of Japanese and western options, though slightly pricey.
Facilities
8.0
The hotel offered essential facilities with good service.
Margaret
United Kingdom,
November
2023
7.2/10
The hotel has a fantastic location right on Osaka Central Station, making it convenient for shopping and dining. The rooms are not very spacious but perfect for families with babies, and they come equipped with useful amenities like a small fridge, a safe, and a kettle. The service was polite and helpful, and the concierge staff assisted with luggage storage and tips on getting around. Despite being situated amidst a large mall complex, finding the hotel can be a bit tricky. Dining options are expensive, but the view from the restaurant is breathtaking.
Rooms
8.0
The rooms are not super spacious but come with essential amenities like a TV and instant tea kettle.
Service
7.0
The service was polite and helpful, especially with tourist inquiries and luggage assistance.
Location
8.0
The hotel is located very close to Osaka Central Station, making it ideal for travelers relying on train transportation.
Dining
6.0
Although dining is expensive, the view from the restaurant is stunning.
Facilities
7.0
The hotel boasts a top-floor restaurant with great views over Osaka and a range of services like dry cleaning and laundry.
Jeff
United Kingdom,
November
2023
8.8/10
The hotel is in a perfect location just above Osaka Station, making it extremely convenient for exploring the city. The rooms are small and compact but offer a unique bathroom experience with torso level water nozzles, rain shower head, and a steam room setup. The service is top-notch with helpful and resourceful staff, plus a nice Granvia lounge for relaxation. The dining options are excellent, featuring a wide variety of Japanese and American foods. Overall, a great choice for a stay in Osaka.
Rooms
8.0
The rooms offer a unique bathroom setup and are small yet clean and comfortable.
Service
9.0
The staff is most helpful, courteous, and resourceful, ensuring a pleasant stay. Some minor cleanliness issues were noticed, but the overall service quality is commendable.
Location
9.0
The hotel's location is in an ideal and perfect place for easy access to JR station, Daimaru, and the Umeda area. Very convenient for exploring the city.
Dining
9.0
The dining experience is excellent, offering a wide variety of Japanese and American foods to enjoy.
Facilities
9.0
The hotel provides all the necessary facilities for a comfortable stay in the heart of Osaka.
Lewis
United Kingdom,
September
2023
9.0/10
Staying at this hotel was a delightful experience. The rooms were impeccably clean, and the bathroom shower felt like a luxury spa with its unique features. The check-in process was smooth and enjoyable, making me feel welcome right from the start. However, there was a minor issue with the friendliness of the receptionist, which slightly affected the overall experience. The location is superb, conveniently located near the JR station and above the Umeda train station, ensuring easy access and excellent connectivity to explore the city. The dining options were excellent, offering a diverse selection of both Japanese and American cuisines. Additionally, the facilities provided added value to my stay.
Rooms
9.0
The rooms were clean and comfortable with a special bathroom shower setup.
Service
8.0
The service towards non-Japanese speaking guests was most helpful, courteous, and resourceful. However, there was a slight issue with the friendliness of the receptionist.
Location
10.0
The hotel's location is superb, just above Osaka Station and within walking distance of key attractions and shopping areas.
Dining
9.0
The dining experience at Kiryu was excellent, offering a wide variety of Japanese and American foods.
Facilities
9.0
The facilities provided added value to my stay.
Justin
United States,
August
2023
7.6/10
I found the hotel to be quite large, so the rooms were a bit of a walk from the elevator, but they were clean and comfortable. The breakfast was not impressive, and the rooms were small and pricey. The staff was polite and hospitable, though not overly friendly. The location was very convenient, right above Daimaru Osaka, and within the Osaka Station with easy access to surrounding areas. Dining was a bit expensive compared to other options in the area. Overall, a decent stay with a few drawbacks.
Rooms
8.0
Despite the long walk from the elevator due to the hotel's size, the rooms were clean and comfortable.
Service
7.0
The staff was polite and hospitable, able to communicate in varying levels of English.
Location
9.0
The hotel's location above Daimaru Osaka and within Osaka Station made it very convenient for exploring Osaka and enjoying a variety of food options.
Dining
7.0
The dining options were a bit on the expensive side compared to other hotels, but the value at the Sky Dining AB restaurant was good.
Facilities
7.0
The facilities were adequate for my needs during my stay.
Steven
United States,
July
2023
7.0/10
I had a mixed experience at this hotel. The view from my room on the 22nd floor was amazing, but the room itself was extremely small. The location was unbeatable right above JR Osaka station, making it super convenient, though the dining options were below average.
Rooms
6.0
I was not able to plug in my dryer to the outlets located by the desk with a pull-open mirror. The room had a great view outside but was extremely small.
Service
8.0
The service was excellent in helping us forward luggage to New Hotel Sanno in Tokyo. The receptionist was not friendly, but the rest of the staff were exceptionally professional, making check-in and out extremely easy and organized.
Location
9.0
The location is amazing as it's right above the Umeda train station, and you can find the hotel in less than 10 minutes after exiting the train station. It's convenient to reach other places like the airport or nearby shops.
Dining
5.0
There are plenty of cafes within walking distance, but the dining experience at the hotel was below average. Sitting and looking at the view of the Oneida building was nice though.
Facilities
The facilities were adequate for my needs during the stay.
Hugh
United Kingdom,
May
2023
8.4/10
The hotel is conveniently located right at the JR station in Osaka, making it perfect for traveling around Osaka, Kyoto, or Kobe. The rooms, although on the smaller side, were always kept clean and comfy. The service was top-notch with attentive and helpful staff. However, the dining options lacked variety during our stay. Overall, a great choice for its prime location and excellent service.
Rooms
8.0
The rooms were nice and always kept comfortable and clean.
Service
9.0
The staff was attentive and helpful, making our stay pleasant.
Location
10.0
The hotel is ideally located right at the JR station in Osaka, making it extremely convenient for traveling around.
Dining
7.0
The dining experience was above average with a good variety of Japanese foods.
Facilities
8.0
The helpful services like getting stored luggage directly in the room added convenience to the stay.
Paul
United Kingdom,
May
2023
7.8/10
The hotel's location is superb, being right next to the Osaka station with easy access to major tourist sites. Despite the small room size for my wheelchair, it was very clean, and the bathroom was larger than usual for Japanese accommodations. The service was courteous, and they even helped with an ironing set. The dining experience was good value at ¥2,700 per person, offering a Japanese style meal. The facilities were adequate, though the price charged was slightly below expectations for what was provided.
Rooms
7.0
The room was very clean, and the bathroom was spacious compared to typical Japanese accommodations.
Service
8.0
The service was very courteous and helpful, offering to safekeep our luggage and providing an ironing set.
Location
9.0
The hotel's location inside Osaka-Umeda station, in front of Daimaru Umeda, is unbeatable, offering easy access to the airport express and Shinkansen connections.
Dining
8.0
The dining was quite good, with a Japanese style meal at a reasonable price of ¥2,700 per person.
Facilities
7.0
The hotel facilities met basic needs for a comfortable stay.